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Hatch is an employee-owned, multidisciplinary professional services firm that delivers a comprehensive array of technical and strategic services, including Consulting, Information Technology, Engineering, Process Development, and Project and Construction Management to the Mining, Metallurgical, Energy, and Infrastructure sectors. Hatch has served clients for over 80 years and has project experience in more than 150 countries around the world. With 9,000 people in over 65 offices, the firm has more than $35 billion in projects currently under management. DESCRIPTION Hatch is seeking an Intermediate IT Support Technician for its Calgary Office. Reporting to the IT Site Lead, the Intermediate IT Technician will be part of a team providing IT support to Hatch employees including:     Windows 7 and Windows XP administration     Hardware support for desktop PCs, laptops, multifunction devices, VoIP phones     Software support for desktop PCs & laptops     Rebuilding and reconfiguring of PCs & laptops     Application support for MS Office suite     Basic network troubleshooting     Other duties as applied. QUALIFICATIONS Essentials:     Successfully obtained a certificate or diploma in Information Technology or a related field from an accredited organization.     5 to 10 years of experience as an IT Support Technician.     Demonstrated ability to troubleshoot and repair all forms of PC related problems.     Well developed communication/negotiation skills     Ability to function well in a team environment     Strong customer focus     Willingness to learn Desirable:     Any Microsoft Certification     Experience using Service Desk tool to take ownership of, and resolve,  support requests Specials conditions of Assignment:     Hours of work will vary between 7am to 5:30pm (a normal 8 hour day will apply, however starting and finishing times may need to be staggered on a rotational roster).     Out of hours work will occasionally be required. WORKING AT HATCH Hatch offers an excellent benefits package, competitive pay, support for maintaining professional memberships, three weeks vacation to all new hires, an earned day off program and a pension plan. We emphasize staff development and internal promotion. Opportunities to relocate both within Canada and internationally are an attractive feature for many of our staff. How to apply:  DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://hatch.contacthr.com/25448436 .aioe{position:absolute;clip:rect(471px,auto,auto,471px);} Apply here payday loans

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